Listen for the sound of the lift motor lifting the paper stack. Remove most of the paper from the tray except for a few sheets, and insert the tray into the product. Replace the paper, and then close the tray. Open the guides and look for any torn pieces of paper or foreign objects inside the tray. Open the tray, and then remove the paper. Description: An error has occurred while the product was attempting to lift the tray designated by XX.If any of the motors is not operating, replace the motor. If the error persists, from the DIAGNOSTICS menu, run the component tests for each motor to verify that they are operating. Both ends of the cable need to be firmly seated. Fusing motor (M299) to connector J89 NOTE: There is a cable between the drum motor and the DC controller.
Inspect the DC controller PCA and verify that the following connectors are firmly seated: Description: A temporary printing error occurred.If the error persists, replace the environmental sensor (TH3). Verify that the environmental sensor connection at connector J63 on the high-voltage power supply PCA is securely seated. Description: The environmental sensor (TH3) has experienced an error.Verify that the fan connection at connector J65 on the power supply PCA is securely seated. Inspect fan FN301 to determine if its rotational movement is being obstructed. Description: Fan FN301 has experienced an error.